The COVID-19 Pandemic: Exploring E-learning Experience During Schools Closure in Tanzania
Corresponding Author(s) : Fabian Gallus Mahundu
Journal of Humanities & Social Science (JHSS),
Vol. 10 No. 6 (2021)
Abstract
This paper builds on a ‘situated learning’ theoretical perspective to explore the experience
of parents and guardians in supporting their children’s e-learning activities during the
COVID-19 lockdown in Tanzania. The study adopted an exploratory qualitative research
design. Data were collected using telephone interviews and open-ended questions (using
google forms), which inquired parents’ and guardians’ experience in supporting homebased e-learning activities among students during the COVID-19 lockdown. The paper
argues that giving students free access to online learning materials during COVID-19
lockdowns is paramount. However, parents’ and guardians’support through sharing one’s
phones must be monitored to safeguard learners from accessing irrelevant materials.
Findings show that parents and guardians had different experiences in supporting their
children’s learning, such as accessing irrelevant materials shared across WhatsApp groups.
Parents/guardians further faced some difficulties in tracking and affirming the quality and
efficacy of the e-learning materials because of their inadequate knowledge of the national
syllabus for various subjects. This study suggests a need for substantial investment in elearning course development in the country, particularly the preparation of experts who
can develop e-learning materials to serve the lower levels of education based on the
national curricula. The study urges stakeholders to make policy decisions and support
early career teachers in e-learning course development.
Keywords
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- Almanthari, A., S. Maulina & S. Bruce. 2020. Secondary School Mathematics Teachers’ Views on ELearning Implementation Barriers During the COVID-19 Pandemic: The Case of Indonesia.
- Eurasia J. Math. Sci. Technol. Educ., 16(7), Em186.
- Barab, S.A. & T.M. Duffy. 2000. From Practice Fields to Communities of Practice. In D.H. Jonassen &
- S.M. Land (Eds), Theoretical Foundations of Learning Environments, NJ: Lawrence Erlbaum.
- Barboni, L. 2019. From Shifting Earth to Shifting Paradigms: How Webex Helped Our University Overcome
- an Earthquake. CISCO: Upshot by Intuitive.
- Bengtsson, M. 2016. How to Plan and Perform a Qualitative Study Using Content Analysis. Nursing
- Plus Open, 2: 9–14.
- Bogdan, R. C. & S. K. Biklen. 2007. Qualitative Research for Education (5th Ed.). Boston, MA: Allyn and Bacon.
- Carr, E.C. & A. Worth. 2001. The Use of the Telephone Interview for Research. Journal of Research in
- Nursing, 6: 511–524.
- Chea, S., S. Kieng, P. Leng & T. Water. 2020. Pedagogy of Online Learning in Cambodia: Revisiting
- Ideas of Connection, Engagement, Attendance & Assessment. AVI Policy Brief, 1–9.
- Cojocariu, V. M., I. Lazar, V. Nedeff & G. Lazar. 2014. SWOT Analysis of E-Learning Educational
- Services from the Perspective of Their Beneficiaries. Procedia-Social and Behavioural Sciences, 116:
- –2003.
- Creswell, J.W. & C.V.L. Plano. 2018. Designing and Conducting Mixed Methods Research (3rd Ed.). Los
- Angeles: SAGE.
- Daniel, S. J. 2020. Education and the COVID-19 Pandemic. Prospects, 49(2020): 91–96.
- Daily News. 2020. ICT Reforms in Education Pick Pace. Daily News, 6 December. Available at:
- https://www.dailynews.co.tz/news/2020-12-055fcbc489b9a74.aspx.
- Faustina M. M. 2019. COVID-19 Pandemic and its Implications on Education Systems in Tanzania.
- International Journal of Science and Research (IJSR), 9(9): 167–171.
- Flynn, G. & J. Himel. 2020. School Closures Highlight Inequality in Education as Classes Move Online.
- Cambodianess.https://cambodianess.com/article/school-closures-highlight-inequality-ineducationas- classes-move-online.
- Garrick, J. 1999. Doubting the Philosophical Assumptions of Interpretive Research. Qualitative
- Studies in Education, 12(2): 147–156.
- Giancola, O. & L. Piromalli. 2020. Apprendimenti a Distanza a Più Velocità. L’impatto Del COVID-19
- Sul Sistema Educativo Italiano. Il Mulino.
- Gillett-Swan, J. 2017. The Challenges of Online Learning: Supporting and Engaging the Isolated
- Learner. Journal of Learning Design, 10(1). 20-30.
- Hereward, M., J. Robert & I. Priscilla. 2020. Remote Learning Amid a Global Pandemic: Insights from
- MICS6. https://blogs.unicef.org/evidence-for-action/remote-learning-global-pandemic-insightsmics6/.
- Hodges, C., S. Moore, B. Lockee, T. Trust & A. Bond. 2020. The Difference Between Emergency
- Remote Teaching and Online Learning. Educause Review, (2 Dec. 2021. https://er. educause.
- edu/articles/2020/3/the-differencebetween-emergency-remote-teaching-and-online-learning.
- Jalli, N. 2020. Lack of Internet Access in Southeast Asia Poses Challenges for Students to Study
- Online Amid COVID-19 Pandemic. The Conversation. https://theconversation.com/lack-ofinternet-access-in-southeast-asiaposes-challenges-for-students-to-study-online-amid-covid-19-
- pandemic-133787.
- Kafyulilo, A. 2014. Access, Use and Perceptions of Teachers and Students Towards Mobile Phones
- as a Tool for Teaching and Learning in Tanzania. Education and Information Technologies, 19(1):
- –127.
- Kavanaugh, K. & L. Ayres. 1998. ‘‘Not as Bad as It Could Have Been’’: Assessing and Mitigating Harm
- During Research Interviews on Sensitive Topics. Research in Nursing and Health, 21: 91–97.
- Kim, W., G. Merryn & H. Karen. 2015. Participants’ Views of Telephone Interviews Within a
- Grounded Theory Study. Journal of Advanced Nursing, 71(12): 2775–2785.
- Lave, J. & E. Wenger. 2008. Situated Learning: Legitimate Peripheral Participation. Cambridge:
- Cambridge University Press.
- Leveri M. 2020, Distance Learning in Tanzania: What We Learned. Accessed on 31/12/2021. Doi:
- https://opportunityeducation.org/distance-learning-in-tanzania-what-we-learned/.
- Lichtman, M. 2010. Qualitative Research in Education: A User’s Guide (2nd Edn.).Thousand Oaks, CA: Sage.
- Manfuso, L. G. 2020. from Emergency Remote Teaching to Rigorous Online Learning. Ed Tech.
- https://edtechmagazine.com/higher/article/2020/05/emergency-remote-teaching-rigorousonlinelearning-perfcon.
- Manyengo, P.R. 2020. Digitalization in Teaching and Education in the Context of COVID-19: United
- Republic of Tanzania. ILO: Geneva.
- Nambiar, D. 2020. The Impact of Online Learning During COVID-19: Students’ and Teachers’
- Perspective. International Journal of Indian Psychology, 8(2): 783–793.
- Patricia, C. K & S. Dafydd. 1997. The Use of an Open-Ended Questionnaire to Identify Positive
- Aspects of Acquired Hearing Loss, Audiology, 36(1): 19-28.
- Ribeiro, R. 2020. How University Faculty Embraced the Remote Learning Shift. Edtech Magazine.
- https://edtechmagazine.com/higher/article/2020/04/how-university-faculty-embraced-remotelearning-shift.
- Sarantakos, S. 2005. Social Research, 3rd Edition, New York: Palgrave Macmillan.
- Sturges, J.E. & K.J. Hanrahan. 2004. Comparing Telephone and Face-To-Face Qualitative
- Interviewing: A Research Note. Qualitative Research, 4: 107–118.
- Sun, S. 2020, August 22. Rural Primary Education in Cambodia During the Pandemic: Challenges and
- Solutions. Cambodian Education Forum. https://cambodianeducationforum. wordpress. com/
- /08/22/ruralprimary-education-in-cambodia-during-the-pandemic-challenges-andsolutions/.
- Tates K., M. Zwaanswijk, R. Otten, S. Van Dulmen, P.M. Hoogerbrugge, W.A. Kamps & J.M. Bensing.
- Online Focus Groups as a Tool to Collect Data in Hard to Include Populations: Examples
- from Paediatric Oncology. BMC Med Res Methodology, 9(15).
- Todd, G. 2020. COVID-19 and Education Systems in Tanzania: Brainstorming for a True Ed-Tech
- Disruption? (Accessed on 20/11/2021 at: https://blogs.worldbank.org/education/covid-19-andeducation-systems-tanzania-brainstorming-true-ed-tech-disruption).
- United Nations Educational, Scientific and Cultural Organisation and Cultural Organisation
- (UNESCO). 2020a. COVID-19 Impact on Education: Global Monitoring of School Closures Caused
- by COVID-19, UNESCO. Doi: https://en.unesco.org/covid19/educationresponse, 03/04/2020.
- —. 2020b. COVID-19 Webinar: A New World for Teachers, Education’s Frontline Workers.
- https://en.unesco.org/news/covid-19-webinar-new-world-teachers-educations-frontline-workers
- Accessed on 03/04/2020).
- —. 2020c. UNESCO IITE Participated in the Webinar: How to Help Children Be Active Learners at Home During
- Educational Disruption. link:(https://iite.unesco.org/news/unesco-iite-participated-in-the-webinar-howto-help-children-be-active-learners-at-home-during-educationaldisruption/. Accessed on 03/04/2020).
- —. 2020d. COVID-19 and Higher Education: Today and Tomorrow. Impact Analysis, Policy
- Responses and Recommendations. International Institute for Higher Education in Latin America
- and the Caribbean.
- United Nations Children Fund (UNICEF). 2020a. Coronavirus Leading to ‘Desperately Unequal’
- Learning Levels: UNICEF. Doi: https://news.un.org/en/story/2020/08/1071112 on 24/09/2020).
- —. 2020b. COVID-19: Are Children Able to Continue Learning During School Closures? a Global
- Analysis of the Potential Reach of Remote Learning Policies Using Data from 100 Countries.
- Van Manen, M. 1990. Researching Lived Experience: Human Science for an Action Sensitive
- Pedagogy. Albany, NY: State University of New York Press.
- Worldometer. 2021. Total Coronavirus Cases in Tanzania. Accessed on 26/11/2021 at: https://www.
- worldometers.info/coronavirus/country/tanzania/.
- Yan, Z. 2020. Unprecedented Pandemic, Unprecedented Shift & Unprecedented Opportunity.
- Human Behaviour and Emerging Technologies, 2(2): 110-112. https://doi.org/10.1002/hbe2.192.
References
Almanthari, A., S. Maulina & S. Bruce. 2020. Secondary School Mathematics Teachers’ Views on ELearning Implementation Barriers During the COVID-19 Pandemic: The Case of Indonesia.
Eurasia J. Math. Sci. Technol. Educ., 16(7), Em186.
Barab, S.A. & T.M. Duffy. 2000. From Practice Fields to Communities of Practice. In D.H. Jonassen &
S.M. Land (Eds), Theoretical Foundations of Learning Environments, NJ: Lawrence Erlbaum.
Barboni, L. 2019. From Shifting Earth to Shifting Paradigms: How Webex Helped Our University Overcome
an Earthquake. CISCO: Upshot by Intuitive.
Bengtsson, M. 2016. How to Plan and Perform a Qualitative Study Using Content Analysis. Nursing
Plus Open, 2: 9–14.
Bogdan, R. C. & S. K. Biklen. 2007. Qualitative Research for Education (5th Ed.). Boston, MA: Allyn and Bacon.
Carr, E.C. & A. Worth. 2001. The Use of the Telephone Interview for Research. Journal of Research in
Nursing, 6: 511–524.
Chea, S., S. Kieng, P. Leng & T. Water. 2020. Pedagogy of Online Learning in Cambodia: Revisiting
Ideas of Connection, Engagement, Attendance & Assessment. AVI Policy Brief, 1–9.
Cojocariu, V. M., I. Lazar, V. Nedeff & G. Lazar. 2014. SWOT Analysis of E-Learning Educational
Services from the Perspective of Their Beneficiaries. Procedia-Social and Behavioural Sciences, 116:
–2003.
Creswell, J.W. & C.V.L. Plano. 2018. Designing and Conducting Mixed Methods Research (3rd Ed.). Los
Angeles: SAGE.
Daniel, S. J. 2020. Education and the COVID-19 Pandemic. Prospects, 49(2020): 91–96.
Daily News. 2020. ICT Reforms in Education Pick Pace. Daily News, 6 December. Available at:
https://www.dailynews.co.tz/news/2020-12-055fcbc489b9a74.aspx.
Faustina M. M. 2019. COVID-19 Pandemic and its Implications on Education Systems in Tanzania.
International Journal of Science and Research (IJSR), 9(9): 167–171.
Flynn, G. & J. Himel. 2020. School Closures Highlight Inequality in Education as Classes Move Online.
Cambodianess.https://cambodianess.com/article/school-closures-highlight-inequality-ineducationas- classes-move-online.
Garrick, J. 1999. Doubting the Philosophical Assumptions of Interpretive Research. Qualitative
Studies in Education, 12(2): 147–156.
Giancola, O. & L. Piromalli. 2020. Apprendimenti a Distanza a Più Velocità. L’impatto Del COVID-19
Sul Sistema Educativo Italiano. Il Mulino.
Gillett-Swan, J. 2017. The Challenges of Online Learning: Supporting and Engaging the Isolated
Learner. Journal of Learning Design, 10(1). 20-30.
Hereward, M., J. Robert & I. Priscilla. 2020. Remote Learning Amid a Global Pandemic: Insights from
MICS6. https://blogs.unicef.org/evidence-for-action/remote-learning-global-pandemic-insightsmics6/.
Hodges, C., S. Moore, B. Lockee, T. Trust & A. Bond. 2020. The Difference Between Emergency
Remote Teaching and Online Learning. Educause Review, (2 Dec. 2021. https://er. educause.
edu/articles/2020/3/the-differencebetween-emergency-remote-teaching-and-online-learning.
Jalli, N. 2020. Lack of Internet Access in Southeast Asia Poses Challenges for Students to Study
Online Amid COVID-19 Pandemic. The Conversation. https://theconversation.com/lack-ofinternet-access-in-southeast-asiaposes-challenges-for-students-to-study-online-amid-covid-19-
pandemic-133787.
Kafyulilo, A. 2014. Access, Use and Perceptions of Teachers and Students Towards Mobile Phones
as a Tool for Teaching and Learning in Tanzania. Education and Information Technologies, 19(1):
–127.
Kavanaugh, K. & L. Ayres. 1998. ‘‘Not as Bad as It Could Have Been’’: Assessing and Mitigating Harm
During Research Interviews on Sensitive Topics. Research in Nursing and Health, 21: 91–97.
Kim, W., G. Merryn & H. Karen. 2015. Participants’ Views of Telephone Interviews Within a
Grounded Theory Study. Journal of Advanced Nursing, 71(12): 2775–2785.
Lave, J. & E. Wenger. 2008. Situated Learning: Legitimate Peripheral Participation. Cambridge:
Cambridge University Press.
Leveri M. 2020, Distance Learning in Tanzania: What We Learned. Accessed on 31/12/2021. Doi:
https://opportunityeducation.org/distance-learning-in-tanzania-what-we-learned/.
Lichtman, M. 2010. Qualitative Research in Education: A User’s Guide (2nd Edn.).Thousand Oaks, CA: Sage.
Manfuso, L. G. 2020. from Emergency Remote Teaching to Rigorous Online Learning. Ed Tech.
Manyengo, P.R. 2020. Digitalization in Teaching and Education in the Context of COVID-19: United
Republic of Tanzania. ILO: Geneva.
Nambiar, D. 2020. The Impact of Online Learning During COVID-19: Students’ and Teachers’
Perspective. International Journal of Indian Psychology, 8(2): 783–793.
Patricia, C. K & S. Dafydd. 1997. The Use of an Open-Ended Questionnaire to Identify Positive
Aspects of Acquired Hearing Loss, Audiology, 36(1): 19-28.
Ribeiro, R. 2020. How University Faculty Embraced the Remote Learning Shift. Edtech Magazine.
Sarantakos, S. 2005. Social Research, 3rd Edition, New York: Palgrave Macmillan.
Sturges, J.E. & K.J. Hanrahan. 2004. Comparing Telephone and Face-To-Face Qualitative
Interviewing: A Research Note. Qualitative Research, 4: 107–118.
Sun, S. 2020, August 22. Rural Primary Education in Cambodia During the Pandemic: Challenges and
Solutions. Cambodian Education Forum. https://cambodianeducationforum. wordpress. com/
/08/22/ruralprimary-education-in-cambodia-during-the-pandemic-challenges-andsolutions/.
Tates K., M. Zwaanswijk, R. Otten, S. Van Dulmen, P.M. Hoogerbrugge, W.A. Kamps & J.M. Bensing.
Online Focus Groups as a Tool to Collect Data in Hard to Include Populations: Examples
from Paediatric Oncology. BMC Med Res Methodology, 9(15).
Todd, G. 2020. COVID-19 and Education Systems in Tanzania: Brainstorming for a True Ed-Tech
Disruption? (Accessed on 20/11/2021 at: https://blogs.worldbank.org/education/covid-19-andeducation-systems-tanzania-brainstorming-true-ed-tech-disruption).
United Nations Educational, Scientific and Cultural Organisation and Cultural Organisation
(UNESCO). 2020a. COVID-19 Impact on Education: Global Monitoring of School Closures Caused
by COVID-19, UNESCO. Doi: https://en.unesco.org/covid19/educationresponse, 03/04/2020.
—. 2020b. COVID-19 Webinar: A New World for Teachers, Education’s Frontline Workers.
https://en.unesco.org/news/covid-19-webinar-new-world-teachers-educations-frontline-workers
Accessed on 03/04/2020).
—. 2020c. UNESCO IITE Participated in the Webinar: How to Help Children Be Active Learners at Home During
Educational Disruption. link:(https://iite.unesco.org/news/unesco-iite-participated-in-the-webinar-howto-help-children-be-active-learners-at-home-during-educationaldisruption/. Accessed on 03/04/2020).
—. 2020d. COVID-19 and Higher Education: Today and Tomorrow. Impact Analysis, Policy
Responses and Recommendations. International Institute for Higher Education in Latin America
and the Caribbean.
United Nations Children Fund (UNICEF). 2020a. Coronavirus Leading to ‘Desperately Unequal’
Learning Levels: UNICEF. Doi: https://news.un.org/en/story/2020/08/1071112 on 24/09/2020).
—. 2020b. COVID-19: Are Children Able to Continue Learning During School Closures? a Global
Analysis of the Potential Reach of Remote Learning Policies Using Data from 100 Countries.
Van Manen, M. 1990. Researching Lived Experience: Human Science for an Action Sensitive
Pedagogy. Albany, NY: State University of New York Press.
Worldometer. 2021. Total Coronavirus Cases in Tanzania. Accessed on 26/11/2021 at: https://www.
worldometers.info/coronavirus/country/tanzania/.
Yan, Z. 2020. Unprecedented Pandemic, Unprecedented Shift & Unprecedented Opportunity.
Human Behaviour and Emerging Technologies, 2(2): 110-112. https://doi.org/10.1002/hbe2.192.